Invite a colleague or agency to the selected shop. You need the Admin role to manage the team.
Invite a member
Select the shop you want to share.
Open Settings > Team and click Invite Member.
Enter their Email and choose a Role: Admin, Editor or Viewer.
Click Invite.
If the email already belongs to a confirmed Venon user, access is added immediately. Otherwise, Venon sends a signup invitation. Pending invitations expire after 14 days. Check Pending invitations, confirm the email address and ask the recipient to check spam if needed.
Choose the right role
Action | Admin | Editor | Viewer |
View reports and data | Yes | Yes | Yes |
Edit ad budgets and turn ads on or off | Yes | Yes | No |
Configure Klaviyo Recover and run sync actions | Yes | Yes | No |
Connect and disconnect integrations through Integrations | Yes | No | No |
Manage team members | Yes | No | No |
View and manage subscription details | Account owner only | No | No |
An invited Admin is not the billing owner. They see the Billing tab, but are asked to contact the owner instead of seeing subscription details.
Which Settings tabs can each role see?
Role | Settings tabs |
Admin | Team, Billing, AI & API, Tracking Checker, Referrals |
Editor | AI & API, Tracking Checker, Referrals |
Viewer | AI & API, Referrals |
Referrals must be enabled for the tab to appear. Tracking Checker is not shown in demo mode.
Change or remove access
Under Current Members, use the role dropdown to change a member's role.
Use the remove button in Actions to remove a member. You cannot remove yourself.
Under Pending invitations, use the cancel button to cancel an invitation.
For an expired invitation, invite the same email again.
What is [email protected]?
Venon automatically adds [email protected] with the Viewer role for read-only troubleshooting access. The current team-list service hides this support entry, so it may not appear under Current Members. The demo uses a separate mock team entry and does not show the production support role.