How It Works
Once connected, here's what happens:
Customer abandons checkout → Your pixel captures the event
Venon identifies the customer → Even if Klaviyo forgot about the customer
Event sent to Klaviyo → Triggers your recovery flow
Customer receives email/SMS → Based on your flow settings
Step 1: Navigate to Klaviyo Recover
Log into your Venon dashboard
Click on Klaviyo Recover in the left sidebar: Click here
Find the Klaviyo card and click Connect
Step 2: Authorize Venon in Klaviyo
You'll be redirected to Klaviyo's authorization page
Click Allow to authorize the connection
Step 3: Configure Your Recovery Flows
After connecting, you'll be taken to the Klaviyo Flows page:
You'll see a list of your existing Klaviyo flows
Select the flows you want to use for abandoned checkout recovery
Click Next
Venon will automatically:
Clone your selected flows
Add the necessary triggers for Venon events
Set up proper timing delays, so each event is only sent once
Flows with A/B tests can't be cloned, due to Klaviyos limitation. This needs to be done manually: Click here for the instructions
FAQ
Do I need to pause the original flows?
No, this is not needed, as Venon only sends their Flow e-mails if the original flow didn't find one.
Need Help?
If you're still having issues connecting Klaviyo:
Chat with us using the widget in the bottom right