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Klaviyo Recover

This guide walks you through connecting your Klaviyo account to Venon to automatically recover abandoned checkouts.

Written by Venon

How It Works

Venon tracks abandoned events (page view, product view, add to cart, checkout) in your store.

Then Venon sends these events to Klaviyo.

If Klaviyo already tracked the event, nothing extra happens.

If Klaviyo missed the event, Klaviyo can send the recovery email or SMS.

This means Klaviyo can recover more carts and checkouts, without sending duplicate emails → Generating you more revenue 💰

How to Set it Up?

Step 1: Navigate to Klaviyo Recover

  1. Log into your Venon dashboard

  2. Click on Klaviyo Recover in the left sidebar: Click here

  3. Find the Klaviyo card and click Connect

Step 2: Authorize Venon in Klaviyo

  1. You'll be redirected to Klaviyo's authorization page

  2. Click Allow to authorize the connection

Step 3: Configure Your Recovery Flows

After connecting, you'll be taken to the Klaviyo Flows page:

  1. You'll see a list of your existing Klaviyo flows

  2. Select the flows you want to use for abandoned checkout recovery

  3. Click Next

  4. Venon will automatically:

    • Clone your selected flows

    • Add the necessary triggers for Venon events

    • Set up proper timing delays, so each event is only sent once

Flows with A/B tests can't be cloned, due to Klaviyos limitation. This needs to be done manually: Click here for the instructions

FAQ

Do I need to pause the original flows?

No, this is not needed, as Venon only sends their Flow e-mails if the original flow didn't find one. We automatically add filters for that.

Need Help?

If you're still having issues connecting Klaviyo:

  • Chat with us using the widget in the bottom right

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