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Manually duplicating flows for Klaviyo Recover

Moritz Fenske avatar
Written by Moritz Fenske
Updated yesterday

Step 1: Duplicate the Flow

  1. Go to Klaviyo → Flows

  2. Find your original flow

  3. Click the three dots (⋮) menu

  4. Select Clone

  5. Rename the flow by adding (Venon) at the end

    • Example: Abandoned Cart Flow → Abandoned Cart Flow (Venon)

Step 2: Change the Trigger to Venon Event

  1. Open your newly cloned flow

  2. Click on the Trigger (the first block at the top)

  3. Change the trigger to the matching Venon event:

Original Trigger

Change To

Active on Site

Active on Site - Venon

Viewed Product

Viewed Product - Venon

Added to Cart

Added to Cart - Venon

Checkout Started

Checkout Started - Venon

Step 3: Add a 15-Minute Delay

  1. Click the + button right after the trigger

  2. Add a Time Delay action

  3. Set it to 15 minutes

  4. This delay ensures proper event processing

Step 4: Exclude the Original Flow

Add a filter so people who already received the original flow email don't get this one:

  1. Click on the Trigger block

  2. Go to Flow Filters (or Additional Filters)

  3. Add condition: "Has received email" from [Your Original Flow] → zero times → since starting this flow

  4. If your flow sends SMS, also add: "Has received SMS" from [Your Original Flow] → zero times → since starting this flow

Step 5: Exclude Users Who Progressed Further

This prevents sending abandonment emails to people who already moved forward in their journey.

Add these filters based on your trigger type:

For "Active on Site" / "Browse Abandonment" flows:

  • Add: "Checkout Started - Venon" → zero times → since starting this flow

  • Add: "Added to Cart - Venon" → zero times → since starting this flow

  • Add: "Viewed Product - Venon" → zero times → since starting this flow

For "Viewed Product" flows:

  • Add: "Checkout Started - Venon" → zero times → since starting this flow

  • Add: "Added to Cart - Venon" → zero times → since starting this flow

For "Added to Cart" flows:

  • Add: "Checkout Started - Venon" → zero times → since starting this flow

For "Started Checkout" flows:

  • No additional exclusions needed

Step 6: Activate Your Flow

Set the new Venon flow to Live

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